Hard Drive Data Recovery

Hard drive recovery starts with the condition of the source

DataRecovery.lk assesses internal and external hard drives when files become inaccessible because of logical problems, accidental deletion or formatting, file-system corruption, partition loss or device failure. Each case is different, and recovery options depend on the device condition and what has already happened.

Common hard drive data-loss situations

• The drive is not detected by a computer.
• The drive disconnects repeatedly.
• Files or folders cannot be opened.
• Files were accidentally deleted or the drive was formatted.
• The file system or partition information is corrupted or damaged.
• The computer cannot access the storage device.
• The drive makes clicking, grinding or other unusual mechanical sounds.

Symptoms alone do not establish the cause or whether data can be recovered.

What to do if a hard drive is failing

If a drive is making unusual mechanical sounds, stop using it and avoid repeated power-on attempts. Do not open the drive, initialise or format the original, or run repair or recovery operations that write to it.

Keep the original device and note the symptoms and any steps already taken so they can be considered during assessment.

Assessment process

1. Contact DataRecovery.lk and describe the device and symptoms.
2. Arrange an appointment to submit or drop off the device if assessment requires it.
3. The case is evaluated.
4. An assessment and quotation are provided.
5. Recovery work proceeds only if appropriate and agreed.

Why careful handling matters

Continued use or write operations can reduce recovery options in some cases. Limiting unnecessary activity on the original drive helps preserve it for assessment.